• We will NOT set up a unit if it is raining OR the weather forecast is predicting ANY precipitation during your reserved times. It is extremely dangerous for anyone to jump in the units if they are wet and are not intended to be. Additionally, our units are ELECTRICAL. Blowers and extension cords can NOT get wet. This includes the water units, which are designed to keep water inside the units with any run off going away from blower. 
•  
• We will NOT set up a unit if the wind speed exceeds 20 miles per hour. CHILDREN'S SAFETY IS OUR PRIORITY.
•  
• We cannot set up in cold temperatures, as the vinyl becomes too stiff to roll back up at the end of your event.  Minimum temperature for most units is 50 degrees F. We will discuss any concerns regarding the temperatures at the time the reservation is made.  During the winter months, or rainy seasons, we strongly recommend locating an alternate indoor facility to host your event.  There are many area churches or community centers who offer free or low cost fees to rent their indoor gyms, fellowship halls, etc.  All of our bounce houses are between 10' and 18' tall.  Ceilings 20' or higher will accommodate all of our units.  Most indoor facilities will have 15-18' high ceilings. Please confirm the ceiling height with us and with your venue before making your reservation as our booking fees are non-refundable.
•  
• Water units are only available when the temperatue is greater than 75 degrees Memorial Day through Labor Day. If the temperature on the day of reservation is less than 75 degrees at any point during the day, the unit will not be delivered and rain check policies will apply
•  
• Should a unit be delivered against the recommenations of staff and at the insistance of the customer and we are unable to set up for any reason, a delivery fee of $50 will apply. If a unit is used against the recommendations of staff due to weather, a $100 cleaning fee will apply. IT IS THE CUSTOMER'S RESPONSIBILITY TO KEEP THE UNIT CLEAN DURING RENTAL. We sanitize each unit after use, but any dirt, mud, food or drink found to be inside a unit, the customer will be responsible for and an additional cleaning fee of $100 will be charged. 

We keep a very close eye on the weather for days before your event is to take place. If we have any concerns at all regarding outdoor events, we will contact you to discuss alternate arrangements. If the weather forecast is predicting rain during your party time, we reserve the right to cancel your rental at our discretion. It is unfortunate, and it makes us very unpopular, but please understand that our first priority is the safety of your children and your guests, as well as our equipment. The last thing we want to do is to cancel your event - not only does this impact our income, as we depend on the revenue we receive from our rentals as our primary source of supporting our own family, but it also affects the relationship we have with those clients and future bookings. If we feel the weather would risk your safety or our equipment, we simply cannot take the chance.  If you will be absolutely furious if we cancel your event on your party date due to weather safety reasons, than we ask that you please look into other rental options as we will not be a good fit for your event. 

If your reservation needs to be rescheduled, a $25 per unit, machine or service rescheduling fee will be assessed to the balance due.  Because we normally rent our units out weeks in advance, if you call us 6 days or less before your original event date, a $50 per unit rescheduling fee will apply. Events canceled or rescheduled on the day of your scheduled event require payment in full.  We understand better than most that uncontrollable issues arise to require cancellation or rescheduling, and we are more than happy to discuss your situation.  99% of the time, we are able to meet your scheduling needs in the event you need to reschedule your reservation.

Please contact us if you have any questions or concerns regarding our Weather, Deposit or Rescheduling/Cancellation Policies. 
Cancellations or Reschedules must be made in writing to info@ jumpers4you.com

• Absolutely none of the following items are allowed inside the unit: SILLY STRING, food, drink, candy, gum, sharp objects (toys, obtrusive jewelry), sunglasses, shoes or animals. We highly recommend that eyeglasses be removed if possible so that they are not broken.
• A responsible adult (21 yrs or older) must be present at all times when children are in the unit.
• No flipping, climbing the netting, jumping or pulling on the support pieces.
• Do not allow children to go behind the unit where the motor and blower tube are located.
• Individuals under the influence of drugs, alcohol or another illegal substance are strictly prohibited from the area within 100 yards of the inflatable unit.
• 4 feet of clearance from the sides of each unit from any objects in ALL directions is required.
• We will not inflate under trees or low lying power lines.
• We will not inflate on sand, gravel, rocky areas, slopes or areas near broken glass.  Please clear all rocks, sticks or other debris from the area where the unit will be placed.

Payment on balance due is due upon arival at your event. If payment is not able to be collected, a $50 late fee will be charged.  A $50 late fee will be assessed every ten days following the event date until payment can be collected. Client assumes all responsbility for any collection fees or court costs incurred to Jumpers 4 You while attempting to collect the debt.