Weather & Cancellation Policy

Due to the very nature of our business, we are at the mercy of the weather.  We adhere very strictly to the following weather policies for safety reasons:

• We will NOT set up a unit if it is raining or the weather forecast is predicting rain during your reserved times. It is extremely dangerous for anyone to jump in the units if they are wet.
• We will NOT set up a unit if the wind exceeds 25 miles per hour.

We keep a very close eye on the weather for days before your event is to take place. If we have any concerns at all, we will contact you to discuss alternate arrangements.  Cancellations made due to weather conditions are not assessed a cancelation fee.

We do not require a deposit to reserve one of our units; however, we do require a credit card number to hold your bounce house or package reservation.  You are not charged at the time your reservation is made!

A cancellation fee of $25 will be charged to the credit card used to hold the reservation if you cancel more than 24 hours prior to your event.  Cancellations made within 24 hours of your event will be charged a $50 cancellation fee.  If you have any questions or concerns regarding our cancellation policy, please let us know and we would be happy to discuss your situation.

Age Guidelines

We have found that it is best to group children by age or size for the safest jumping experience possible. Use the following guide to decide which unit will best suit your needs.

* Please do not allow pets or animals in the area of the units*

• 20% Church and School Discount: (we require that you supply us with a tax exempt # or form prior to set up of unit or face painting.) Event must be held on church or school property.

• 15% Multiple Unit Discount: rent 2 or more units on the same day. If you are purchasing a package deal, we will give a 15% discount only off the additional lower rated unit you are renting.

• Absolutely none of the following items are allowed inside the unit: SILLY STRING, food, drink, candy, gum, sharp objects (toys, obtrusive jewelry), sunglasses, shoes or animals. We highly recommend that eyeglasses be removed if possible so that they are not broken.
• A responsible adult (18yrs or older) must be present at all times when children are in the unit.
• No flipping, climbing the netting, jumping or pulling on the support pieces.
• Do not allow children to go behind the unit where the motor and blower tube are located.
• We need at least 2 feet of clearance from any objects in ALL directions from the sides of each unit.
• We will not inflate under trees or low lying power lines.
• We will not inflate on sand, gravel, rocky areas, slopes or areas near broken glass.

Payment Terms

We do not require a deposit to reserve one of our units; however, we do require a credit card number to hold your bounce house or package reservation.  You are not charged at the time your reservation is made!

Payment is required when we arrive at your location before the unit is set up.  If you choose to pay with a credit card, your card will be charged the day before your event.

We accept the following types of payment:

      
(discount offered for cash payments-call or email for details)


      

 
A $30 returned check fee will be charged for checks that are not honored by the issuing bank.